This page sets out legally binding terms and conditions (the “Contract” or “Terms and Conditions”) on which we sell any of the products (“Products”) listed on our website www.riasnoje.com (the “Site”, “Website”). Please read these terms and conditions carefully before ordering any product from our site.
By using the site in any manner, including but not limited to visiting or browsing the site, you (the "User" or "You") agree to be bound by this contract.
If you do not accept these terms and conditions, please do not use this site.
www.riasnoje.com is a online market website operated by Riasnoje Fashion Limited (“We” or “Riasnoje Fashion Limited”), registered as a privat company in England and Wales and licensed by The Official Seal Of The Registrar Of Companies, company license number 10261559. Our email address is: firstname.lastname@example.org
All the Products available at our website are designed and manufactured in Lithuania.
We accept orders from individuals in any country with limitation of those countries officially carrying international embargo and sanctions.
By placing an order through our site, you warrant that:
After placing an order (“Wish letter”) we will reply to you within 3 working days. Your order constitutes an offer to us to buy a Product. All orders are subject to availability and acceptance by us, and We will confirm such acceptance to you by sending you an e-mail that confirms that the Product order has been confirmed (the "Order confirmation"). The contract between us ("Contract") will only be formed when We send you the Order confirmation.
We will not process your order until payment has been received in full.
If you make a mistake with your order, you may be able to correct any mistakes made by email prior to your order being processed. If your order has already been processed you will be unable to amend your order.
The Contract will relate only to those Products whose orderWe have confirmed in the Order confirmation. We will not be obliged to supply any other Products which may have been part of your order until the order of such Products has been confirmed in a separate Order confirmation.
We are entitled to refuse any order made by you for any reason.
When making a request you undertake that all details you provide to us requesting goods or services are true and accurate and that you have sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible.
We aim to always provide high quality Products that are fault free and undamaged. On occasion however, goods may need to be returned. Returns are governed by these Terms and Conditions.
We operate a 14-day returns policy (including bank holidays and weekends). Products must be back with us by the 14th day. The returnperiod starts from the moment of acceptance the product.
Returns are valid as long as you return your item/s back to us in unworn & unused condition with all original packaging. We'll process your exchange within 14 working days after receipt of your return.
All items must have the original swing tag still firmly attached, so please take care when trying the goods on at home. If the tag is removed, no return is possible.
If any Products you have purchased have faults when they are delivered to you, you should contact us by email email@example.com within 4 hours from delivery to arrange the return and replacement. Products must be returned in their original condition with all packaging and documentation.
If Products are damaged in transit and the damage is apparent on delivery, you should sign the delivery note to the effect that the goods have been damaged as well as not to accept the Products at the time of delivery and contact us within 4 hours informing the situation.
We reserve the right to exercise discretion with respect to any returns under these Terms and Conditions.
Returned items are not eligible for refund. Returned items can only be replaced with the same model as originally ordered.
If you have orderedproductswhich do not match your size, you should contact us within 4 hours from delivery to arrange the return and replacement.
No return, refund and replacement is possible for individually customized and ordered products.
Your order will be delivered from 2 to 10 days.
The price payable for the Products shall be as shown on the site. Prices advertised on the site include shipping costs.
Prices advertised on the site are not included with VAT or any other customs, import and clearance costs at the country of destination. The customs office of the destination country may impose customs fees, import duties, taxes, and other charges to your international order where applicable. These additional charges required for customs clearance are the responsibility of the recipient.
Payment shall be made by you by the means specified on the Website or in the Terms and conditions and shall not be deemed to be made until We have received cleared funds in respect of the full amount stated in the order.
Prices are subject to change without notice but changes will not affect orders, whichWe have already accepted.
Prices for all Products must be paid directly to our account. We also accept payments via PAYSERA payment platform www.paysera.com
If We do not deliver or if the Products We deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, our only obligation will be, at our option to:
We shall have no liability to you for any consequential, special or indirect losses including without limit loss of revenues, profits, contracts, business or anticipated savings damage to or loss of goodwill, reputation or data.
Without prejudice to the foregoing, our total aggregate liability to you under and/or arising in relation to this contract shall not exceed the amount paid by you for the Products.
Nothing in this contract shall exclude or limit our liability for death or personal injury due to our negligence or any liability which is due to our fraud or any other liability which We are not permitted to exclude or limit as a matter of law.
Nothing in this contract shall exclude or limit your statutory rights.
A person who is not a party to this Contract has no right to enforce any term of this Contract.
All and any intellectual Property Rights in connection with the Products shall be owned by Us absolutely.
You agree to indemnify, defend and hold harmless Riasnojus General Trading, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this website or your breach of the terms and conditions.
If you order Products from our site for delivery outside Lithuania, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that We have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.
When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that We provide to you electronically comply with any legal requirement that such communications be in writing.
All notices given by you to us must be given to us at firstname.lastname@example.org . We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control ("Force Majeure Event").
A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and We will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.
We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities or for any other reason in our sole discretion which We may decide.
You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if We notify you of the change to those policies or these terms and conditions before We send you the Order confirmation (in which case We have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).
Riasnojus General Trading is totally commited to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is part of providing a service to you.
We will not sell your name, address, e-mail address, telephone number or bank information or personal information to any third party (excluding partners) without your permission.
We may also disclose your personal information to third parties:
These terms and conditions are to be construed in accordance with the laws of Lithuania and irrespective of your place of domicile, in the event of any dispute associated with these terms and conditions, that dispute shall be subject to the exclusive jurisdiction of the Lithuanian Courts.
Questions, comments or requests regarding these terms and conditions or our Products should be addressed to email@example.com.
If you have any complaints these should be addressed in writing to Riasnojus General Trading via mail.